Home > Ordering

Ordering

How to place an order for personalized jewelry?
GiftLab products encourage customizing your own memorable jewelry, such as custo... more
How to change the currency?
Please kindly note the default currency is USD, which cannot be changed. It mean... more
Why is my coupon code invalid?
How to use the coupon code? Fill in the coupon code, and "Apply" before "Pay No... more
Why I cannot place the order?
In this article, we hope to locate what particular stage you are in at GiftLab.c... more
Why did my payment fail?
GiftLab accepts credit or debit cards that have a Visa, American Express or JCB ... more
Can I place a phone or mail order?
We do not accept phone or mail orders due to the nature of our fast-moving stock... more
Why can't I log into my GiftLab account?
To have a GiftLab account, please register (https://www.giftlab.com/?utm_campaig... more
How to pay with PayPal?
It's easy to pay with PayPal! 1. You can follow these simple steps to pay orde... more
How to select packaging?
You can identify whether a product has its own gift packaging in your shopping c... more
Is it safe to place an order on the internet?
GiftLab.com (https://www.giftlab.com/?utm_campaign=cs-hpliveagent)is dedicated ... more
What payment methods can I choose?
You have a lot of choices. We accept multiple payment methods including PayPal, ... more
How can I change or cancel an order?
Most of our products can be canceled up until they are shipped for a refund. Unf... more