Home > Ordering > How to place an order for personalized jewelry?

How to place an order for personalized jewelry?

GiftLab products encourage customizing your own memorable jewelry, such as custom necklaces, engravable love heart lockets, name braceletsphoto watches, and a lot more, with your choice of themed photos to celebrate memorable moments. Be delighted with many possibilities by selecting from over 500 designs of charms that can be interchanged upon your whim or mood.

 

Follow these simple steps to place an order for a photo watch as an example:

1st, Visit your favorite product page.

2nd, Add an image from your desktop or mobile phone and adjust or position the photo on the watch.

mceclip1.png

mceclip2.png

Cannot upload the picture? Please refer to why I cannot place the order? for more details.
Please avoid these common mistakes.

 

  • The image should have enough extra background to be trimmed down to fit the dimensions of the dial.
  • Please take note that copyrighted material cannot be used for commercial use without permission.
  •  If you're experiencing issues uploading pictures, please check below for reference.

    • Please make sure it's JPG or PNG format as our system doesn't read PDF.  A better size is less than 1.5M.
    • If it's still giving you trouble, please convert to Firefox or Google Chrome and try again because is not very compatible with an Internet Explorer browser.
    • You may also try and clear the cookies in your browser and restart as this typically clears up any issues. 

3rd, Confirm your design. You have the option to add an engraving or proceed to add to the cart without an engraving.

mceclip3.png

4th, If you choose to add an engraving, simply type in your words of endearment or a short quote. Then select the font and font size. You can now drag the words to the center or position them on the back of the watch. And then lastly, confirm your design and add it to the cart.  

Please note that if you want to make the words centered, please keep pressing the "Space" button until it's centered. You can also press "Enter" to change the line to the second. We're unable to engrave on both sides as the material is not thick enough. 

mceclip4.png

5th, Preview your watch and proceed to checkout.

mceclip5.png

mceclip6.png

6th, Follow the instruction. Please fill in your shipping/billing address, select shipping, and payment method. Then, click “complete order” to finish paying your order.

mceclip7.png

mceclip8.png

mceclip9.png
Please note:

  • You are required to agree with the Privacy Policy before placing the order. This Privacy Statement explains how GiftLab collects, uses, shares, processes your information and conforms to the General Data Protection Regulation (GDPR).
  • Once we receive your successful order, we will process it as soon as possible. To get to know more about how long will it take to get the order, please click how to estimate my delivery date or track the order online regularly.
  • If you just placed the order, minutes ago, you may get the notification as follows, because it will take up to 30 minutes for the order record processed in our fulfillment system. If you just place the order, please track it 30 mins later.
  • We don't accept phone or mail orders due to the nature of our fast-moving stock and the made-to-order finished image confirmation procedure. All orders must be placed online. Rest assured, our online checkout process is secure and your credit card number will not be stored. We hope that you will find the procedure quick and easy!